JH Mechanical & Electrical Services Ltd., uses the following documents to support our business:

Health and Safety

General Statement of Intent

 JH Mechanical and Electrical Services Limited (the Company) considers successful, health, safety, and environmental management to be of prime importance to its business.

To achieve this, we will:

• Conduct our activities to minimise, so far as is reasonably practicable, the risk to the health and safety, of our employees, visitors, customers, members of the public and contractors, and our impact on the environment, in compliance with legislation and good practice.

• Establish levels of welfare for our employees, visitors, customers, and contractors, also in compliance with legislation and good practice.

• Ensure, so far as is reasonably practicable, all products are stored in such a way as to minimise the risks to health and safety of employees, contractors, and customers, and to reduce their impact on the environment.

• Commit to continual improvement in all aspects of health, safety and environmental management including planning, review and development of the health, safety, and environmental policies.

• Provide sufficient financial and other resources for the proper implementation of this policy.

• Provide relevant health, safety, and environmental training for employees.

• Motivate and expect our employees to work in a manner which promotes high standards of health, safety, and environmental performance, including the right to challenge non-compliant practices and to stop work where they feel there is a significant uncontrolled risk to their well-being or the environment.

• Monitor health, safety and environmental performance and report openly on progress.

• The Managing Director will ensure that this policy is carried out in full.

This Statement of Intent is reviewed every year.

John Heward, Managing Director, 29/5/24

Policy Statement

JH Mechanical and Electrical Services Limited is committed to caring for and protecting the environment. We aim to improve environmental performance across all areas of our business and encourage our partners and the wider community to join us in this effort.

Our key environmental impacts include:

• Energy use
• Raw material use
• Waste generation
• Emissions to air and water
• Water consumption
• Transport
• Procurement

Commitments

We are dedicated to minimising our environmental footprint by:
• Adopting the highest environmental standards, meeting, or exceeding legislative requirements.
• Regularly assessing our activities to identify opportunities for impact reduction.
• Minimising waste through careful and efficient use of materials and energy, including recycling materials where applicable.
• Sourcing sustainable products whenever feasible, such as FSC-certified materials and renewable energy.
• Publishing our environmental stance on our website.
• Providing annual training to staff to promote environmental awareness.
• Reducing environmental risks through health and safety measures.
• Implementing an eco-friendly transport strategy, such as limiting the number of vehicles on sites.
• Including environmental and ethical considerations in investment decisions, prioritising energy-efficient products.
• Continuously reviewing and improving our environmental performance.

Review and Improvement
This policy will be reviewed annually to ensure continued relevance and effectiveness. Updates or amendments will be documented in the amendment record.

Approval
The undersigned approve this Environmental Policy and commits to implementing and maintaining its provisions.

John Heward, Managing Director, 29/5/24

Quality Policy

Our quality policy has been established to align with the purpose and context of our organisation. It provides a framework for setting and reviewing objectives and reflects our commitment to meeting customer, regulatory, and legislative requirements, as well as our dedication to the continuous improvement of our management system.

Customer Focus:
We are committed to understanding and fulfilling the current and future needs of our customers. Our goal is to not only meet their requirements but to exceed their expectations.

Leadership:
Our top management is dedicated to fostering a work environment that fully engages our team in achieving our objectives.

Engagement of People:
We recognise that people are the cornerstone of any successful business. Their full involvement allows us to leverage their abilities for the benefit of our organisation.

Process Approach:
We understand that desired results are achieved more efficiently when activities and related resources are managed as a process or a series of interconnected processes.

Improvement:
Continuous improvement across all aspects of our quality management system is a core objective for us.

Evidence-Based Decision Making:
We are committed to making decisions related to our QMS based on thorough analysis of relevant data and information.

Relationship Management:
We acknowledge the interdependence between our organisation and our external providers. We strive to maintain mutually beneficial relationships that enhance our ability to create value.

Additionally, our policy addresses the requirements of other interested parties, covering our social, environmental (reduction in impact), charitable, regulatory, and legislative responsibilities.

Our quality objectives, aligned with this policy, are detailed in document R03 Quality Objectives.

This policy is communicated to all interested parties and is accessible to the wider community through our website, company noticeboard, and SharePoint.

Authorisation and review
This statement was approved by the Board of Directors on

Date 6/6/2024

Data Protection and Privicy Policy (overview)

Introduction

We at JH Mechanical and Electrical Services Ltd are committed to safeguarding your personal data. This policy outlines how we collect, store, use, and protect personal information about our employees, customers, and third parties, in line with UK Data Protection Law.

Key Terms

  • Personal Data: Any information that identifies a person (e.g., name, address).
  • Processing: Any operation carried out on personal data, such as collection, storage, or deletion.
  • Data Controller: JH Mechanical and Electrical Services Ltd, who decides how and why personal data is processed.
  • Data Subject: Any individual whose data we hold.
  • Consent: Permission from an individual to collect and use their data.

Personal Data We Collect

We collect various types of personal data, including but not limited to:

  • Name, address, contact details.
  • Employment details (e.g., job role, salary)
  • Financial information (e.g., bank account details)
  • Health and safety records including occupational related health data
  • Any other data necessary to fulfil our obligations.

How We Use Your Data

We process personal data for purposes such as:

  • Managing our contractual obligations with you.
  • Complying with legal requirements.
  • Protecting your health and safety at work.
  • Business planning and management purposes.
  • Preventing fraud and ensuring security.

We will only use your personal data for the purposes we’ve stated unless there is a lawful reason to use it for something else.

Legal Basis for Processing

We ensure that your data is processed fairly and legally, in line with one or more of the following bases:

  1. Your consent.
  2. To fulfil our contract with you.
  3. To comply with a legal obligation.
  4. Legitimate business interests that do not override your rights.

How We Keep Your Data Safe

We implement security measures to protect your data from loss, misuse, or unauthorised access. Only authorised personnel can access personal data, and we regularly review our security practices.

Sharing Your Data

We only share personal data with trusted third parties when necessary for our business operations, such as payroll providers or regulators. We ensure they comply with data protection laws.

Your Rights

You have the right to:

  • Access your personal data.
  • Request corrections to any inaccurate or incomplete data.
  • Ask us to delete your data in certain circumstances.
  • Object to how we process your data.
  • Withdraw your consent at any time.

To exercise any of these rights, please contact Claire Craven at Claire.Craven@jh-me.co.uk

Data Retention

We will keep your personal data only for as long as necessary to meet our legal and business obligations. After that, we will securely delete or anonymise your data.

Contact Us

If you have any concerns about how your data is handled, please contact our Data Protection Officer, Claire Craven, at Claire.Craven@jh-me.co.uk.

If you are not satisfied, you can also contact the UK Information Commissioner’s Office (ICO).

Related Documents

Please see HR-POL-003A Annex to this policy for full legal text.

Approval

The undersigned approve this Policy and commit to its implementation and ongoing review.

John Heward Managing Director

Heather Heward Finance Director

Trevor Smith QHSE Manager

19/09/2024

Modern Slavery Policy Statement

Modern slavery is a serious crime and a violation of fundamental human rights. It can take many forms, including slavery, servitude, forced labour, and human trafficking. These practices all involve depriving a person of their freedom for personal or commercial gain.

At JH Mechanical & Electrical Services Ltd, we have a zero-tolerance approach to modern slavery. We are committed to conducting business ethically and with integrity in all our dealings. We strive to implement and enforce effective systems and controls to prevent modern slavery in our business and throughout our supply chain.

We are dedicated to ensuring transparency in our business and supply chains, in line with our legal obligations under the Modern Slavery Act 2015. We expect the same high standards from all our contractors, suppliers, and business partners. As part of our contracting processes, we will continue to include clear prohibitions against the use of forced labour, human trafficking, and slavery. We expect our suppliers to enforce the same standards with their own suppliers.

This policy applies to everyone working for JH Mechanical & Electrical Services Ltd, or on our behalf, at all levels, including employees, contractors, suppliers, and business partners.

Responsibilities

  • Directors: Responsible for ensuring this policy complies with legal and ethical standards, and that all under our controls comply.
  • Finance Director: Responsible for the day-to-day implementation of this policy, including monitoring, handling queries, and auditing internal systems.
  • Managers: Responsible for ensuring those they oversee understand this policy and receive proper training on modern slavery issues.

Compliance

  • Everyone working for us must read, understand, and comply with this policy.
  • Everyone working for us has a duty to prevent, detect, and report any concerns of modern slavery within our business or supply chains.
  • If you suspect that modern slavery is occurring or may occur, you must inform your line manager or a company director immediately.
  • We encourage openness, and anyone raising concerns in good faith will be protected from any negative treatment.

Reporting Concerns

  • Any concerns or suspicions should be raised with your line manager or a company director. Alternatively, you can report through our Whistleblowing Policy.
  • We will support our suppliers in addressing exploitative practices and encourage transparency in all supply chain tiers.

Training and Awareness

  • Training on modern slavery risks and this policy is part of our induction process for all new employees. Updates will be provided as necessary.
  • Our zero-tolerance approach is communicated to all suppliers, contractors, and business partners at the start of our relationship with them.

Consequences of Breaching This Policy

  • Any employee who breaches this policy will face disciplinary action, which may lead to dismissal.
  • We may also terminate contracts with suppliers, contractors, or business partners who fail to comply with this policy.

 

For further clarification or to suggest improvements, please contact the Finance Director.

Summary

The Equality and Diversity Policy of JH Mechanical & Electrical Services Ltd., outlines the company’s commitment to ensuring equal opportunities and preventing unlawful discrimination in employment. It applies to all employees, contractors, and temporary staff. The policy emphasises the importance of treating everyone with dignity and respect, covering different types of discrimination (direct, indirect, harassment, associative, perceptive, and victimisation).

Key points include the company’s legal obligation to avoid discrimination based on characteristics such as age, disability, gender, and race, and its responsibility to provide reasonable adjustments for disabled employees. Additionally, the policy sets out procedures for grievances and disciplinary actions against harassment or discrimination, with training provided to staff to ensure compliance. The Managing Director holds ultimate responsibility for enforcing the policy​.

For the full policy document please contact HR@JH-ME.co.uk

Summary of our Bullying and Harassment Policy 

1. Purpose
The company commits to maintaining a workplace free from harassment and bullying, promoting dignity and respect for all. Harassment and bullying are not tolerated, whether they occur within or outside the workplace.

2. Scope
This policy applies to all company-related activities and environments.

3. References
Key legislation includes the Equality Act 2010 and the Worker Protection (amendment of Equality Act 2010) Act 2024.

4. Definitions
Key company roles are defined, including the Managing Director (MD), HR Manager, and others.

5. Details of Procedure

  • Responsibilities: The Managing Director oversees policy implementation. HR will oversee the provision of a risk assessment to support mitigation of harassment risk. 
  • Harassment: Includes unwanted conduct that violates dignity or creates a hostile environment, such as offensive comments or actions based on race, gender, or other protected characteristics.
  • Bullying: Defined as sustained psychological abuse, including verbal, physical, or indirect actions like exclusion or intimidation.
  • Reporting Harassment/Bullying: Victims can address issues informally or through formal grievance procedures, including anonymous reporting.
  • Consequences: Violators may face disciplinary actions, including dismissal. False complaints may also lead to disciplinary measures.
  • Support: Employees making complaints in good faith are protected from retaliation.

6. Training
All staff will receive training on this policy.

7. Information
Further information can be obtained from the HR Department.

8. Guidance
Additional resources are available from organisations like ACAS.

9. History
Effective from November 1, 2023.

10. Authorisation
Approved by the Board of Directors and signed by John Heward, Managing Director.